Frequently asked questions

Yes. The Free plan is free forever and includes the core landlord workspace with the Free plan limits. You can upgrade any time when you need higher limits or paid-only connected workflows.

Yes. The Free plan has no expiry and gives access to the core rental workspace within its limits. Paid plans are for higher limits and connected capabilities such as apps, integrations, listings, retention controls, image resizing, and multi-currency support.

You keep the same workspace. Paid plans increase limits such as units, users, storage, template count, and configurable dashboard items, and add the connected workflows reserved for paid plans.

Paid plans add the tenant app, Rentaflix Go, Google Drive sync, SMTP/IMAP email integration, Google Contacts sync, archiving and retention settings, unit listings and applications, image resizing, and multi-currency support.

Yes. You can move between plans based on your portfolio stage. The goal is to let you scale without reworking your daily process.

Yes. Rentaflix supports collaboration and permission management so each person can access only what they need.

Yes. Rentaflix supports collaboration with role-based permissions so each person sees only what is relevant to their responsibilities.

Yes. The dashboard can be configured with widgets for finances, rent collection, occupancy, assets, consumption, tasks, and other operational signals, so each landlord can monitor what matters first.

Rent collection views help you see unpaid rent by period, expected amounts, paid amounts, and balances due. From the same workflow you can record payments, mark rent as paid, apply late fees, and create follow-up actions.

No. Rentaflix does not currently connect to bank APIs for automatic rent reconciliation. You can track rent, record payments, and import bank statements or transactions for review while keeping final reconciliation under your control.

Yes. Bills captured from Rentaflix Go can be reviewed in the web workspace with vendor, date, amount, category, confidence, attachment, and review notes before being accepted, rejected, or deleted.

The tenant app is part of the paid-plan experience. It gives tenants a place for notifications, service requests, shared documents, rent details, and Pay actions that open the configured payment instructions.

Yes. Rentaflix is designed to automate and assist as much of the landlord routine as possible: reminders, document generation, field capture review, classification support, follow-ups, templates, and structured workflows.

Yes. Unit listing and rental application workflows are paid-plan capabilities. They help landlords prepare public listing pages, share application links, collect applicant information and documents, then keep the review process connected to the unit record.

Rentaflix Go is the paid-plan native mobile app for landlords working in the field. It supports on-site work such as service requests, move-in and move-out inventories, photos, notes, bill capture, meter reading capture, offline queues, and synchronization back to the web workspace.

Offline support lets landlords capture service requests, inventories, bills, meter readings, photos, and field notes when connectivity is poor, then queue uploads and synchronize when the connection returns.

Yes. These workflows are grouped under utilities and compliance: meters, equipment, guarantee dates, maintenance cycles, official certificates, expiry dates, and renewal reminders linked to buildings or units.

Yes. Structured check-in and check-out inventories help landlords document rooms, photos, meter readings, keys, signatures, and follow-up items, with mobile capture through Rentaflix Go for on-site work.

Yes. Operations workflows bring together activity, calendar, messages, service requests, inventories, service providers, and tasks so follow-up work is easier to find and manage.

Yes. You can keep service-provider contacts, service requests, task follow-up, inventories, and related communications connected to the right rental context.