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Frequently asked questions

Clear answers grouped around setup, migration, plans, daily workflows, and data control.
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Rentaflix is the operating system for landlords: one connected workspace to run properties, tenants, payments, maintenance, communication, documents, field capture, and automation.

Rentaflix is designed for private landlords, family businesses, and small teams managing rentals. It is especially useful when operations become hard to control with spreadsheets.

No installation is required. Rentaflix runs fully online, so you can access your workspace from any internet-connected computer, tablet, or mobile device.

Migration from spreadsheets

Yes. Rentaflix is designed to replace disconnected spreadsheets, folders, notes, and reminders with connected workflows, searchable records, and practical automation.

Yes. Rentaflix supports bulk import for buildings, units, tenants, and tenancies, so you can move core records faster. Many landlords still start with active records first, then complete older history step by step.

You can set up your first records in a short session, use bulk imports for larger existing datasets, and refine the structure over time.

Plans, limits, and teams

Yes. The Free plan is free forever. Most core features are already available in Free, and you can upgrade any time when you need higher limits or advanced capabilities.

Yes. The Free plan has no expiry and gives access to most core workflows. Paid plans are there when you need higher limits or broader capabilities.

You keep the same workspace and workflows. Paid plans mainly increase limits (units, users, storage) and progressively unlock additional capabilities.

Yes. You can move between plans based on your portfolio stage. The goal is to let you scale without reworking your daily process.

Yes. Rentaflix supports collaboration and permission management so each person can access only what they need.

Yes. Rentaflix supports collaboration with role-based permissions so each person sees only what is relevant to their responsibilities.

Daily landlord workflows

The tenant app is part of the paid-plan experience. It gives tenants a place for notifications, service requests, shared documents, rent details, and Pay actions that open the configured payment instructions.

Yes. Rentaflix is designed to automate and assist as much of the landlord routine as possible: reminders, document generation, field capture review, classification support, follow-ups, templates, and structured workflows.

Yes. Unit listing and rental application workflows help landlords prepare public listing pages, share application links, collect applicant information and documents, then keep the review process connected to the unit record.

Rentaflix Go is the native mobile app for landlords working in the field. It supports on-site work such as service requests, move-in and move-out inventories, photos, notes, bill capture, meter reading capture, offline queues, and synchronization back to the web workspace.

Offline support lets landlords capture service requests, inventories, bills, meter readings, photos, and field notes when connectivity is poor, then queue uploads and synchronize when the connection returns.

Yes. These workflows are grouped under utilities and compliance: meters, equipment, guarantee dates, maintenance cycles, official certificates, expiry dates, and renewal reminders linked to buildings or units.

Yes. Structured check-in and check-out inventories help landlords document rooms, photos, meter readings, keys, signatures, and follow-up items, with mobile capture through Rentaflix Go for on-site work.

Yes. Integration workflows let landlords copy selected documents and pictures to Google Drive, keep tenant and service-provider contacts available through Google Contacts, and connect existing email accounts through SMTP/IMAP for outbound and inbound communication records.

Security and data control

Rentaflix uses secure infrastructure and structured access control to protect your rental data.

We use secure infrastructure and structured access control. Permissions and workspace structure help keep operational and sensitive data controlled.

Still have questions?

Start free today or contact us if your portfolio needs a more specific setup conversation.

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