Frequently asked questions
Answers to the most important questions prospects ask before switching to Rentaflix.
Getting started
What is Rentaflix?
Rentaflix is a digital rental management platform built for private landlords. It helps you run properties, tenants, payments, maintenance, communication, and documents in one structured workspace.
Can I start for free and upgrade later?
Yes. The Free plan is free forever. Most core features are already available in Free, and you can upgrade any time when you need higher limits or advanced capabilities.
Do I need to install software?
No installation is required. Rentaflix runs fully online, so you can access your workspace from any internet-connected computer, tablet, or mobile device.
Who is Rentaflix for?
Rentaflix is designed for private landlords, family businesses, and small teams managing rentals. It is especially useful when operations become hard to control with spreadsheets.
Plans and product scope
Is the Free plan really free forever?
Yes. The Free plan has no expiry and gives access to most core workflows. Paid plans are there when you need higher limits or broader capabilities.
Is the tenant app included?
The tenant app is available with paid plans. The free plan focuses on core landlord operations.
What changes when I move to a paid plan?
You keep the same workspace and workflows. Paid plans mainly increase limits (units, users, storage) and progressively unlock additional capabilities.
Can I upgrade or downgrade later?
Yes. You can move between plans based on your portfolio stage. The goal is to let you scale without reworking your daily process.
Operations, trust, and migration
Can I work with collaborators?
Yes. Rentaflix supports collaboration and permission management so each person can access only what they need.
Can Rentaflix help with administrative tasks?
Yes. With structured workflows, templates, reminders, document generation, and AI-assisted support, repetitive tasks become easier and more consistent.
Is my data secure?
Rentaflix uses secure infrastructure and structured access control to protect your rental data.
Can multiple people work in the same account?
Yes. Rentaflix supports collaboration with role-based permissions so each person sees only what is relevant to their responsibilities.
Is Rentaflix limited to one country market?
No. Rentaflix is built to support multi-country operations and avoid country lock-in. You can run structured workflows across different markets.
How do you handle data security and access control?
We use secure infrastructure and structured access control. Permissions and workspace structure help keep operational and sensitive data controlled.
Can I migrate from Excel progressively?
Yes. Most landlords start with active properties first, then complete the remaining data step by step. This avoids disruption and keeps onboarding practical.
How long does setup usually take?
You can set up your first properties and tenants in a short session. Most users get initial operational value quickly, then refine structure over time.
Still have questions?
Start free today or contact us to discuss your portfolio and operating model.